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Elsa Hedling has authored the article ‘Emotional labour in digital diplomacy: perceptions and challenges for European diplomats’ recently published in Emotions and Society.
The article analyses how diplomats perceive the demands of digital diplomacy and how emotions are engaged in their efforts to perform competently both online and offline. The findings suggest that the demands of digital diplomacy are challenging traditional enactments of ‘the good diplomat’ and how expectations of performance online at times conflict with the professional role offline.
Read more about Elsa Hedling on her personal page
